Privacy policy
Privacy Policy
Last updated: August 20, 2025
This Privacy Policy describes how Hamilton Grooming ("we," "us," "our") collects, uses, and shares your personal information when you visit or make a purchase from hamiltongrooming.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).
Contact
If you have questions, need access to your data, or wish to exercise your rights under applicable law, contact us at:
Email: support@hamiltongrooming.com
Mailing Address:
Hamilton Standard Company, LLC
566 Kirkcaldy Way
Abingdon, MD 21009
United States
Personal Information We Collect
Information You Provide
- Contact Info: Name, address, email, and phone number
- Order Details: Shipping and billing addresses, order history, and payment info
- Support Messages: Any info you share with us when you contact support
Information We Collect Automatically
- Device Info: Browser type, IP address, time zone, and device data
- Site Activity: Pages viewed, referral URLs, search terms, product interactions, and behavior like "add to cart" or checkout
- Cookies: Standard tracking through cookies and pixels (see below)
How We Use Your Information
- To fulfill orders and deliver products
- To manage subscriptions and customer accounts
- To provide customer service and respond to inquiries
- To improve site performance and user experience
- To send marketing emails (with opt-out options)
- To detect fraud and protect your data
- To show you personalized ads on platforms like Meta, Google, and Microsoft Advertising
Sharing Your Information
We never sell your personal data. We share your info only as necessary to run our business and comply with legal obligations:
- Shopify – our e-commerce platform (see Shopify's Privacy Policy)
- Payment processors – Shopify Payments and PayPal Express
- Shipping providers – USPS, UPS, and others as needed
- App partners – to power subscriptions (Appstle) and product reviews (Judge.me)
- Analytics – including Google Analytics and Google Tag Manager
- Advertising platforms – including Facebook/Meta, Microsoft Advertising, and potentially Google Ads
- Legal requests – if required to comply with law or legal process
Cookies and Tracking
We use cookies and tracking technologies to enable site features, analyze traffic, and support advertising campaigns. This includes Shopify’s built-in cookies and third-party pixels like:
- Meta Pixel – for behavior tracking and retargeting on Facebook and Instagram
- Microsoft Advertising – for remarketing and ad analytics on Microsoft platforms
- Google Analytics and Google Tag – for general analytics and advertising performance
You can manage your cookie preferences using browser settings or opt out of targeted advertising via:
- Digital Advertising Alliance
- YourAdChoices (Canada)
- Meta Ad Preferences
- Google Ad Settings
- Microsoft Ad Settings
Your Rights
For California Residents (CCPA)
- Right to access and delete personal data
- Right to opt out of data sharing for advertising
To exercise your rights, email us at support@hamiltongrooming.com.
For European Residents (GDPR)
- Right to access, correct, or delete your data
- Right to object to processing or withdraw consent
- Right to data portability
If you’re in the EEA and believe we’ve mishandled your data, you may lodge a complaint with your local data protection authority.
Retention
We retain your data only as long as needed to fulfill orders, comply with laws, or resolve disputes. We securely delete or anonymize data when no longer needed.
Children’s Privacy
This site is not intended for children under 16. If we become aware we’ve collected personal info from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or legal obligations. Any changes will be posted here with a revised "Last updated" date.
Legal Entity
Hamilton Grooming is the registered trade name of The Hamilton Standard Company, LLC. All legal obligations and data handling are governed by The Hamilton Standard Company, LLC.